Support

We have two types of support services for businesses and organisations, Content Management and Development Support.

Content Management Support


With Content Management support, we can update your website with text and images provided by you. We can do this on a contract period basis, for example 12 months, 2 hours a week. Updating websites and content management systems can be difficult, especially if you have busy staff who don’t have time to develop the IT skills necessary (HTML, image sizes, resolutions, styles, WordPress templating, etc.). Or you don’t want to recruit staff who would be under-utilised as you don’t update your website as often. Our service provides a balanced solution, a cost-effective way to maintain and improve your web presence. Send your updates to us and our team will be eager and ready to get involved. They won’t have to “remember what they did last time”, they won’t be “too busy”, they are a dedicated and skilled team. Don’t forget, we can provide additional services such as SEO optimisation to make the most of your website updates and content.

Development Support


Do you already have a database or websites to manage and maintain? If you have invested heavily in their development, it may be best to maintain them in the short term. Your developer may have moved on and you may be struggling to make sense of things. We can offer a support contract to look after your database or websites, from monthly to annual contracts. We offer a cost-effective plan and you can make huge savings - compared with hiring developers direct. If your websites and databases are PHP/MySQL based, we can

  • Fix bugs and issues (an extended warranty service for your online database).
  • Ensure your website is compliant (W3C XHTML/HTML/HTML5).
  • If required for accessibility, we can ensure Level AA of the Web Content Accessibility Guidelines (WCAG) 2.0.

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